Dear Student Logics Clients,
We have recently added a new permission setting which allows admins to grant the permission to view SSN and PIN to any role in their organization.
The permission setting is located under User Management/Roles/Edit Role/Case/Others/Has permission to see SSN and Student Loan PIN.
We also have added a button to Interview/Introduction page which allows you to send a PIN and SSN request email directly from Logics to your client. Your client will be able to open the link in the email and enter PIN and SSN and send to the respective case in Logics.
The PIN and SSN will be masked for all the roles, unless you give them the permission mentioned above, to view.
Logics Support Team